Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Shehlaé K. We are committed to delivering your orders safely and on time across Pakistan.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or peak seasons, processing times may be slightly extended.

Shipping Coverage

We currently ship to all major cities and regions across Pakistan.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Please note that delivery times may vary depending on your location, weather conditions, public holidays, or courier service delays.

Shipping Charges

  • Shipping charges are displayed at checkout before you complete your purchase.

  • Free shipping promotions, when available, will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp (where applicable).

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Customers are requested to ensure that the provided contact information is accurate to avoid delivery issues.

Incorrect Address Information

Customers are responsible for providing complete and accurate shipping details. Shehlaé K. is not responsible for delays or failed deliveries caused by incorrect address information.

Delayed or Lost Shipments

While we work closely with our courier partners to ensure timely delivery, unexpected delays may occur. If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Contact Us

If you have any questions regarding shipping or your order status, please contact us through our website or official customer support channels.

Thank you for shopping with Shehlaé K.